Data Processing Notice
This notice explains how Baltasaar Services GmbH ("Vector Defense") processes personal data you submit through our online calculators, contact forms, and other data collection channels on our website.
1. Data Controller
Baltasaar Services GmbH
Gensingerstr. 14
55457 Horrweiler
Germany
Email: [email protected]
Contact: [email protected]
Data Protection Officer: [email protected]
2. Data Collected by Calculator Type
2.1 Storage Calculator
Personal Data Collected:
- Full name
- Email address
- Company name
- Phone number
Storage-Specific Data:
- Storage capacity requirements (in GB/TB)
- Security classification of stored data
- Geographic redundancy requirements
- Access control specifications
- Compliance requirements (GDPR, ISO 27001, etc.)
- Estimated monthly/annual costs
2.2 Personnel Calculator
Personal Data Collected: As above
Personnel-Specific Data:
- Number of personnel required
- Shift requirements and hours
- Security clearance levels
- Training certifications needed
- Site/location specifications
- Estimated hourly/monthly costs
2.3 Protection Calculator
Personal Data Collected: As above
Protection-Specific Data:
- Risk assessment level
- Duration of protection needed
- Geographic coverage area
- Special requirements and circumstances
- Threat assessment parameters
- Cost estimates
2.4 Cyber Security Calculator
Personal Data Collected: As above
Cyber-Specific Data:
- Number of users/systems to be protected
- Security level requirements
- Industry and sector classification
- Existing security infrastructure details
- Compliance requirements
- Estimated security budget
3. Purpose of Processing
Your data is processed for the following purposes:
- Calculating personalized service estimates and recommendations
- Responding to your inquiry and providing requested information
- Developing tailored proposals and service quotations
- Facilitating business discussions and negotiations
- Sending service updates and follow-up communications
- Analyzing user requirements to improve our service offerings
- Conducting lead scoring and sales pipeline management
- Complying with legal and tax obligations
4. Legal Basis for Processing
We process your data on the following legal bases under Article 6 GDPR:
- Article 6(1)(a) — Consent: Where you have explicitly consented to our processing of your data (e.g., opting in to marketing communications)
- Article 6(1)(b) — Contract Performance: Where processing is necessary to respond to your inquiry and establish a potential business relationship
- Article 6(1)(f) — Legitimate Interest: Where we have a legitimate business interest in understanding your needs, improving our services, and developing business opportunities
5. Data Retention
We retain calculator submission data as follows:
- Inquiry Data (no contract): 24 months from submission
- Lead Data (active qualification): Until the opportunity is closed or you opt out
- Customer Data (active contract): Duration of contract plus 10 years
- Archive Data: 10 years for tax and legal compliance under German law
6. Automated Processing and Profiling
We may use automated processing to score and qualify leads based on:
- Calculator results and estimated values
- Industry classification and company size
- Geographic location and regulatory environment
- Engagement level and communication history
- Estimated deal value and probability
Lead scores are used to prioritize follow-up efforts and tailor communications. You have the right to request information about the logic behind any scoring decision.
7. Data Sharing
Calculator submission data may be shared with:
- Sales team: To qualify leads and develop proposals
- Service delivery team: If you become a customer, to begin service planning
- Data processors: Hosting providers, CRM systems, and analytics services (see Privacy Policy)
- Legal/compliance: If required by law or regulation
Data is not shared with third parties for marketing purposes without your explicit consent.
8. Your Rights
Under GDPR, you have the following rights regarding your data:
- Right of Access: Request a copy of your data
- Right of Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restriction: Limit how your data is processed
- Right to Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interest or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time
9. Exercising Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Mail: Baltasaar Services GmbH, Gensingerstr. 14, 55457 Horrweiler, Germany
Please include sufficient information to identify your data and your request. We will respond within 30 days of receipt.
10. Opting Out of Communications
You can unsubscribe from marketing communications at any time by:
- Clicking "unsubscribe" in any marketing email
- Emailing us at [email protected] with "unsubscribe" in the subject line
- Contacting our Data Protection Officer at [email protected]
Note: Unsubscribing from marketing communications will not stop service-related emails (e.g., quotation follow-up, order confirmations).
11. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or damage, including:
- Encryption of data in transit (TLS/SSL)
- Secure storage with access controls
- Regular security audits and monitoring
- Employee training on data protection
- Data breach response procedures
12. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of discovery, as required by GDPR.
13. Questions and Complaints
If you have questions about how we process your data or wish to lodge a complaint, please contact:
Data Protection Officer: [email protected]
Supervisory Authority: Landesbeauftragter für den Datenschutz Rheinland-Pfalz
Email: [email protected]
Contact: [email protected]