Terms of Service
1. Scope and Acceptance
These Terms of Service ("Terms") govern your use of the website vectordefense.com, including all subpages, calculators, products, and services offered by Baltasaar Services GmbH ("Vector Defense", "we", "us", "our"). By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you are prohibited from using or accessing our website.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the website following any modification constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.
2. Website Use and Intellectual Property
The website vectordefense.com and all content thereon, including text, graphics, logos, images, videos, information, software, and design ("Content"), is the exclusive property of Baltasaar Services GmbH or its licensors. All Content is protected by German and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to view and download Content for personal, non-commercial use only. You may not reproduce, modify, publish, distribute, transmit, display, perform, or create derivative works from any Content without our prior written permission. Unauthorized use of any Content is strictly prohibited and may result in legal action.
Any trademarks, service marks, logos, and brand names displayed on the website are the property of their respective owners and are protected under trademark law. You may not use any trademarks, logos, or brand names without express written permission from their owners.
3. Website Accuracy and Warranty Disclaimer
The information provided on our website, including descriptions of services, products, and capabilities, is for informational purposes only and is not intended to constitute legal, financial, or professional advice. While we endeavor to keep the website accurate and up-to-date, we do not warrant or guarantee the accuracy, completeness, timeliness, or reliability of any Content on the website.
We make no representations or warranties of any kind, express or implied, regarding the website or its Content. The website is provided "as is" without warranty of any kind, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be error-free, uninterrupted, secure, or free from viruses or malicious code.
You assume all risk associated with your use of the website and your reliance on any Content. We are not responsible for any damages or losses resulting from your use of the website or its Content.
4. Calculators and Estimates
Our online calculators (Storage Calculator, Personnel Calculator, Protection Calculator, Cyber Calculator) are designed to provide preliminary, indicative estimates only. Calculations are based on information that you provide and are subject to assumptions and limitations.
Any results, recommendations, or estimates generated by the calculators are NOT binding offers and do NOT constitute a contract or commitment on our part. They are intended to provide you with general guidance for planning purposes only. Actual costs, timelines, and requirements may vary significantly based on specific project parameters, site conditions, regulatory requirements, and other factors that cannot be assessed through an automated calculator.
We strongly recommend that you contact our team directly for a detailed, formal assessment and quotation before making any business decisions based on calculator results. We are not liable for any decisions you make based on calculator outputs.
5. Shop Purchases and Order Process
5.1 Order Acceptance
When you place an order through our shop, you are making an offer to purchase products according to these Terms. Your order constitutes a binding offer to us. We will confirm your order by sending you an order confirmation email containing the order details, pricing, and delivery information. Our acceptance of your order is effective upon sending the confirmation email, at which point a contract is formed.
We reserve the right to refuse any order or to cancel any order at our discretion, including orders that appear to be fraudulent, breach our policies, or exceed available inventory.
5.2 Pricing and Payment
All prices displayed on our website are in Euros and include applicable value-added tax (VAT) unless otherwise indicated. Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as confirmed in the order confirmation email.
We accept payment via credit card, debit card, bank transfer, and other payment methods as displayed at checkout. Payment must be received before we process your order (unless credit terms have been expressly agreed). Payment information is processed securely by third-party payment processors and is not stored on our servers. By submitting payment, you represent that you are authorized to use the payment method you provide.
If payment fails or is declined, we will not process your order. You are responsible for all currency conversion fees, bank charges, and other payment-related costs.
5.3 Delivery and Shipping
We ship products to addresses within the European Union and selected international locations. Shipping costs will be calculated and displayed at checkout based on weight, destination, and selected shipping method. Delivery timeframes are estimates and are not guaranteed unless express delivery terms have been agreed in writing.
Risk and title in products pass to you upon delivery. We are not responsible for loss or damage to products during shipping. We recommend that you inspect products upon delivery and notify us immediately of any damage. You have the right to refuse delivery if products are visibly damaged.
5.4 Product Description and Quality
We make every effort to accurately describe products on our website, including specifications, dimensions, colors, and materials. However, we do not warrant that product images are an exact representation of products as they appear in reality, as monitors and lighting conditions vary. If you receive a product that differs materially from the description or is defective, please contact us immediately.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER BALTASAAR SERVICES GMBH NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCTS OR SERVICES THAT GIVE RISE TO THE LIABILITY, OR IF NO AMOUNT HAS BEEN PAID, ONE HUNDRED EUROS (100 EUR).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.
7. Indemnification
You agree to indemnify, defend, and hold harmless Baltasaar Services GmbH and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the website or services, (b) your violation of these Terms, (c) your infringement of any third-party rights, or (d) any content you provide or upload to the website.
8. Governing Law and Jurisdiction
These Terms and all matters relating to your use of the website and services shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded.
Any and all disputes, claims, or controversies arising out of or relating to these Terms, the website, or services shall be subject to the exclusive jurisdiction of the courts of Mainz, Germany. Both parties consent to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.
9. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be reformed to the minimum extent necessary to make it valid and enforceable, or if such reformation is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
10. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and any other policies referenced herein, constitute the entire agreement between you and Baltasaar Services GmbH with respect to your use of the website and services. These Terms supersede all prior or contemporaneous agreements, understandings, and negotiations, whether written or oral.
11. Contact Information
If you have questions or concerns regarding these Terms or your use of the website, please contact us at:
Baltasaar Services GmbH
Gensingerstr. 14
55457 Horrweiler
Germany
Email: [email protected]
Contact: [email protected]